Terms & Conditions
Rinocab is a legal entity based in India. Customers who use, browse, access, or book a cab or taxi using our website do so voluntarily and unconditionally. For your usage of Rinocab’s website you agree to the Terms and Conditions of Use and any extra terms/policies that are placed on this site.
It is imperative that you thoroughly review these terms of service before making any use of or registering with this website. Please don’t use the website if you disagree.
This site’s material is for personal use only. Anything downloaded from the website cannot be shared, swapped, altered, resold, or transmitted in any way by the site’s visitors. Commercial or corporate use is not a restriction on this kind of content. Rinocab provides you a non-exclusive, non-transferable, limited permission to access, view, and use this Site as long as you abide by the Terms and Conditions of Use.
The Rinocab’s User Controls and Rules:
Information that belongs to someone else and over which you do not have any control cannot be shared by you.
Share no material that is dangerous, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libellous, invading another’s privacy, hateful or racially or ethnically offensive, insulting or inciting money laundering or gambling, or any other illegal activity.
These are the kinds of materials that mislead in any manner.
- Lawful acts and behaviour that is vulgar or libellous; things that encourage criminal activity.
- If you want to include restricted or password-protected information, or photos or pages that are concealed, you cannot do so.
- anything featuring photos or videos of another person, whether it’s a juvenile or an adult.
- a crime of any kind.
- It might jeopardise the country’s stability or the peace and tranquillity of the country’s citizens.
Services given by third party Service Providers, drivers, or vehicle operators are provided by the Company for hiring vehicles in specific cities of India, and you agree to use them (“the Service Provider”).
It is up to the Service Provider to accept or reject your booking request, which the Company will transmit on your behalf to the Service Provider. The Service Provider is free to accept or reject the company’s booking request at their discretion. You will be notified and provided with contact information for the Service Provider if and when the company receives confirmation that its booking request for the Services has been accepted.
In order to deliver Services, the Company will make reasonable attempts to connect you with the Service Provider, provided that the Service Provider is available in or near your location at the time of your booking request.
The Company does not deliver the Services itself, as previously stated. The service will be provided to you by the service provider. There will be no involvement of the Company in any arrangement between the Service Provider and you regarding the supply of the Services to you as a result. However, even if you’ve agreed to a Service Provider’s arrival time and location, they may not be able to get there on time or decide not to provide their services, in which case the Company is not responsible.
As long as you offer us correct and comprehensive information, we’ll be happy. The Company has the right to check the information you’ve submitted at any time. Access to the Service is restricted to approved methods. As a user, it is your obligation to double-check that you are using the proper mobile app or site or calling the correct call centre number. If you don’t use the proper app, access the correct website, or contact the correct phone number, the company will not be held responsible. All ways of Vehicle booking are subject to change by the Company at any time.
To the best of your ability, you will not do anything that might harm our good name or reputation.
You will abide by all laws and regulations; you will not break any rules.
Use of the Service Provider’s vehicle or the Service will not result in any illegal, threatening, harassing, abusive behaviour on your part; you will treat the Service Provider we introduce you to with respect.
Any claims or legal procedures made against us as a consequence of your violation of these Terms will be completely paid for and defended by you.
Note that we are not responsible for the acts, behaviour or inactions of the Service Provider, or the quality of cabs that you may utilise while using this service (through us or otherwise). You and the service provider will enter into a contract for the supply of services, not us, and we only operate as a medium to connect you two.
Charges & Payments
You will pay for the services you received from us in full. The service provider will charge a trip fee for the service, and the pricing is listed on the company’s website. You are responsible for staying up to date on any changes to the current travel costs for the Services, which may be changed or altered from time to time. It is understood and agreed that the trip charges shall consist of the trip fare and any additional charges levied by the Company, including but not limited to waiting fees, parking fees, additional night surcharges (where applicable), and any other fee currently payable or hereinafter imposed by law or required to be paid for the use of Services..
Various places and varying types of vehicles have different fares and other costs. Convenience charges will be applied to reservations made via the phone centre of the company at the rates shown in the fare chart. For Round Trips to Outstations, the costs will be based on the number of days in the calendar. Round Trip costs will apply if the journey time exceeds 12 a.m. midnight on the following calendar day.
It is understood that you agree to pay the Service Provider in cash or by any accessible non-cash/digital payment methods, such as credit/debit card/wallet /UPI or any new payment methods that the Company offers from time to time for any Services you buy from that Provider. Non-cash/digital payment methods will not be allowed if you need to pay the travel costs in cash. No refunds will be given for any payments paid. We’ll make sure you get a copy of the Service Provider’s invoice in your company-registered e-mail account at the conclusion of the trip. Tips may be paid to drivers using the Company’s payment method / choice.
It is entirely up to the User whether or not to leave a gratuity after using the Services, and the User has complete discretion over how much to leave. To the driver, the User pays a gratuity directly, and the Company is not engaged in or accountable for this gratuity. Tipping is not taxed and no receipt will be supplied; it is also nonrefundable.
You agree to defend, indemnify, and hold the Company, its affiliates, and its licensors, as well as each of their officers, directors, other users, employees, attorneys, and agents, harmless from and against any and all claims, costs, damages, losses, liabilities, and expenses arising out of or in connection with:
(a) your violation or breach of these User Terms;
(b) your use of the application; or
(c) your submission of false or misleading
You assume all risks associated with the use of the website and/or application and any information, suggestions, or other materials obtained by you as a result of your use of these tools. The company will try its best to maintain the website and application up to date and error-free, but it cannot guarantee that the website or any of its contents are error-free, up to date, and accurate.
Unless there is wilful misconduct or gross negligence on the part of the Company, the Company is not responsible for any damages resulting from the use or inability to use the website, including damages caused by malware, viruses or any incorrectness or incompleteness of the information or the website or application.
Damages caused by the use of (or inability to use) electronic means of communication with the website or the application, including but not limited to damages caused by failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or computer programmes used for electronic communications, and transmission of viruses, will not be liable to the Company.
Trademarks and Copyrights
The Company is the exclusive owner and authorised licensee of all rights to the web site, mobile application, or any other digital media and its content, including trademarks, copyrights, and patents. Websites and other digital media material are protected by global copyright and other intellectual property laws because they include trade secrets and intellectual property rights. The Company, its affiliates, agents, authorised representatives, or licensors retain all titles, ownership, and intellectual property rights in the website and its content.
The Company hereby reserves all rights not expressly granted to it in these Terms and Conditions or by the Company itself. It is the duty of the reader to determine whether or not the material on this website is appropriate for his or her own purposes.
There is no guarantee from the company that any information or advertisement on this website is accurate or reliable, or that you will be satisfied with the quality of the products, information, or other materials that are displayed or that you will be provided as a result of a product, information, or other material displayed or that you will be provided as a result of any advertisement or other ot.
They’re all trademarks or service marks of the Company in different countries and protected by copyrights, trademarks, and other proprietary rights laws. It is against the law to duplicate, modify, use, or publish these marks without the express written consent of the owner.
Except for the third-party material and links to third-party websites on our website, all of the content on this website is owned by the Company.
In no event shall you: I licence or sublicense the website;
(ii) sell, resell, transfer, assign, distribute, or otherwise commercially exploit the application;
(iii) modify or make derivative works based upon the application;
(iv) create Internet “links,” or “frame” or “mirror” the application on any other server, or wireless or Internet-based device;
(v) reverse engineer or access the application in order to
(vi) use the application for any other purpose;
Links to Third Websites
The website or application may offer connections to third-party websites owned and operated by third parties from time to time in order to engage in contact with, acquire products or services from, or participate in promotions from third parties. Link To Third-Party Websites These links will take you away from the Company’s website, and we have no control over where they go.
Third-party service providers, advertisers, and sponsors with products and/or services displayed on the website or through the application or Service may contact you, you may purchase their goods and/or services, or you may participate in promotions during your use of the website and the application. The Company has no control over these links, which take you outside of the website, the application, and the Service. There are unique terms and conditions and privacy policies for each of the websites to which you may connect. The Company is not responsible for the content or activity of these websites, and cannot be held accountable for them. As a result, you do so fully at your own risk while using these websites.
As a result, you should carefully review the terms of service and privacy policies of any other websites you visit before submitting any personal information to them.
One or more provisions may be deemed unenforceable:
If any provision of these User Terms is found to be invalid, it will not impact the legality of the other sections. This User Agreement shall apply between the parties if and to the extent that any provision is found to be invalid or unacceptable under the given circumstances based on the reasonableness and fairness criteria, and a provision shall apply instead that is acceptable under the given circumstances and that corresponds as closely to the void part as possible, taking into consideration both the content and purpose of this User Agreement.
The Service and User Agreements:
All rights reserved. The Company reserves the right to make changes, suspensions or discontinuances to the application at any time (including but not limited to, the availability of features, databases, or content) at its sole discretion by posting an announcement on its website or by sending you notice via email or the Service, application, etc. It is also possible for the Company to place restrictions on specific features and services or restrict your access to portions or all of the Service, without notice or obligation.
There are a number of ways the Company may notify you, including by posting a notice on its website or application; emailing you at the email address you’ve provided; or sending you a letter by standard mail to the address on file in your account information.
Your rights under these User Terms may not be transferred to any party without the Company’s prior written consent.
This website and app gathers visitors’ personal information and handles it in accordance with the Privacy and Cookie Notice.
If a dispute arises in connection with a customer’s use of the company’s services or with the terms of the company’s agreement with that customer, only the courts of Ghaziabad, India, will have jurisdiction. The Company must be informed of any claims or disputes emerging under these Terms and Conditions within 30 days of the event date, beyond which time You will have no further recourse against the Company.
This agreement shall be governed by and construed in accordance with the laws of India, and the Customer agrees to submit to the jurisdiction of the courts of India in the event of a dispute between the parties. The company retains the right to disseminate information on those who have benefited from any programme, offer, plan, or other type of marketing promotion at their discretion..
When a customer wants to utilise or get any of the services, perks, facilities, or arrangements provided by the Company’s partner, the terms and conditions of the service provider will apply. Links to third-party websites are offered to customers or advertisers as a convenience and the Company does not have any control over the material and resources supplied by these third-party websites. Before making use of any website, please review its terms of service and/or privacy policies, as provided by the company.
The Company maintains and publishes this website, and any use of the site’s services represents an agreement between the Company and its customers. With this agreement, you grant the Company permission to contact you about its services through a variety of media such as phone calls, SMS text messaging, e-mail and other electronic communications, as well as social media and other electronic alerts.